Processing Time
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All orders are processed within 1-3 working days after payment confirmation.
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Custom-made or personalized orders may require additional time. Our team will inform you of the estimated timeline during the purchase process.
Domestic Shipping
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We deliver across India using trusted courier partners.
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Estimated delivery time: 5-7 working days after dispatch.
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Shipping is free on all domestic orders unless otherwise stated during checkout.
International Shipping
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We offer worldwide shipping to select countries.
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Estimated delivery time: 10-14 working days after dispatch, depending on the destination and customs clearance.
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International shipping charges and any applicable customs duties, taxes, or fees are the buyer’s responsibility.
Order Tracking
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Once your order is dispatched, a tracking ID and link will be shared via email/SMS so you can monitor your shipment in real-time.
Delays
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While we strive to deliver within the mentioned timelines, unforeseen circumstances such as weather conditions, natural calamities, or customs delays may impact delivery schedules. We appreciate your understanding in such cases.
Damaged or Lost Packages
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If your package is lost in transit or arrives damaged, please contact us within 48 hours of delivery with photos and details so we can assist you promptly.
We are committed to providing you with a smooth and secure shopping experience. For any shipping or delivery-related queries, please contact our Customer Support team at satya@satyajohri.com